Support
We answer every support request personally. Fastest response is email.
Typical response: within 4 business hours, Mon–Fri, Pacific time.
Status page
status.getratify.ai — real-time service health and incident history.
Report a compliance error
If Ratify gave you a compliance answer that turned out to be wrong, please tell us immediately. This is the most important email we can receive. Include the question, the answer, and what you believe the correct answer is. We will investigate within 24 hours and notify every affected customer.
Data export / deletion
GDPR / CCPA requests: email privacy@getratify.ai and we will process within 30 days.